Friday, March 28, 2008

Symantec Annual Survey Reveals UAE Internet Users Fear Online Shopping

Symantec Annual Survey Reveals UAE Internet Users Fear Online Shopping

Symantec’s second annual consumer survey of more than 400
UAE residents who regularly use the Internet has revealed that 75
percent of respondents do not shop online due to fears that the
Internet is “unsafe” and “too risky”,
adopting methods of avoidance
over the installation of protection programs.
The survey also revealed a shocking 78 percent of respondents
who transact online do so with no protection. Symantec says
these findings are a worrying increase compared to last year’s
survey results which found only 47 precent of respondents had
security solutions in place. Additionally for the second year hacking
and credit card fraud remained a front of mind security threat even
though 92 percent of respondents have never experienced any
form of fraudulent activities.
“The annual survey results demonstrate a lack of willingness on
the part of consumers to be proactive when it comes to protecting
themselves from online threats even though there are several easyto-
install security solutions available,” stated Kevin Isaac, MENA
Regional Director, Symantec.
“Consumer security products require minimal maintenance once
installed. They are easy to use and have automatic updates and
operations that run in the background, almost invisible to the user.
It is vital that consumers start making the effort to become more
educated about Internet risks and protection methods so they can
shop, bank and interact online fearlessly.”

Thursday, March 6, 2008

Survey reveals UAE internet users avoid online shopping

by Quintin Smith on Tuesday, 04 March 2008 An annual survey performed by security solutions provider Symantec indicates that 75% of UAE internet users avoid online shopping because they believe it is "unsafe" and "too risky".

Meanwhile, out of those that do perform transactions online, a supposed 78% do so without any security systems in place.

Around 400 UAE residents were involved in the survey.

Con Mallon, EMEA Consumer Product Marketing Director, Symantec Corporation said the results "demonstrate a lack of willingness on the part of the consumer to be pro-active when it comes to protecting themselves from online hackers even though there are a number of easy to install security solutions available".

Symantec's survey follows a fairly positive survey conducted by the Arab Advisors Group in the second half of 2007, which showed the UAE to have the highest e-commerce penetration in the region at 25.1% of the total population.

The next highest nation was Saudi Arabia at 14.3%, followed by Kuwait at 10.7% and Lebanon at 1.6%.

While the UAE had the highest per capita online expenditure, Lebanon managed the highest expenditure per user, most likely due to its user base largely consisting of wealthy early adopters.